Price Beat Guarantee
At Extnix, we don’t just say low prices we aim to live them.
Our Price Beat Guarantee (PBG) means that if you find a lower priced identical stocked item that's in stock with a competitor (even if it's on sale), we will not only match it, we'll beat it by 5%.
Don’t forget our price guarantee excludes the items listed below under the heading “What items are excluded from the PBG?”.
1. Record the price
This can be a catalogue clipping, screenshot, webpage or similar.
2. Let us know
Give us a call or email us with your record of the cheaper price
3. Match and Save
Once approved, we’ll give you 5% off the matched price.
What items does the 5% reduction apply to?
Our guarantee applies to all identical products:
- Stocked at EXTNIX
- In stock at our competitor; and
- Not excluded from the PBG (see below).
What is excluded from the Price Beat Guarantee?
- It is below our cost price.
- Offers which include cash back, bonus, bulk purchase, quantity limits or packages.
- Pricing with included installation.
- Offers not available to the general public - including trade, special event, club or membership offers.
- Clearance, seconds, refurbished, ex-demonstration, backorders, pre-orders or display products.
- Products shipped from or sold by third-party sellers on marketplace, auction, dropshippers, overseas sellers or classifieds websites.
- Products delivered directly to customers from an overseas distributor.
- Products with no defined delivery time and/or extended delivery times e.g. 7-21 days.
- Products not being shipped from an Australian location.
- Pricing errors.
- Products with pricing set significantly lower than market value.
- The competitor's offer must be verifiable by Extnix.